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Upping the Ante

With 454 hotel rooms and suites, Hard Rock Hotel & Casino Tulsa is small enough to give personalized service while providing guests with landmark casino and resort amenities.

Article
Michele Chiappetta
Photos
Marc Rains
Posted
January 29, 2018

On the scenic northeast side of Tulsa, you’ll find one of Green Country’s most popular resort destinations — the Hard Rock Hotel & Casino Tulsa. Recently earning a coveted Four Diamond rating with AAA, which qualifies a hotel as “refined, stylish with upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail,” the Hard Rock Tulsa is understandably proud of all the ways it can please everyone who walks in the door.

The resort’s expansion and upgrades have kept it growing and evolving over the last few years, with the addition of a spa, a second pool, more suites, and a newly redesigned front desk that makes check-in easier than ever. The improvements only make the spot even more desirable as a staycation or quick getaway destination.

For starters, of course, there are the gaming floors. “We have the largest non-smoking gaming casino in northeast Oklahoma,” says senior director of hospitality, Martin Madewell. “It’s very popular. You can park, enter and leave through that area, and never touch the smoking area. We have just under 2,500 games, including four blackjack pits. We’ve got something for everyone.”

As far as accommodations, the hotel offers 454 rooms to choose from, located in three towers — the Cherokee, with its infusion of Cherokee flavor; the Hard Rock, the tallest tower and the most traditionally Hard Rock in decor; and the Suite Tower, the newest addition, which features only suites, all of which are designed to feel very much like the green room of a star.

Located in three towers, The Hard Rock Hotel & Casino Tulsa offers 454 rooms including suites designed to feel very much like the green room of a star. (Photo: Marc Rains)
Located in three towers, The Hard Rock Hotel & Casino Tulsa offers 454 rooms including suites designed to feel very much like the green room of a star. (Photo: Marc Rains)

“Each tower is unique,” says Madewell. “They all have their own flavor and identity.” Guests can enjoy views of the hotel’s championship golf course, downtown Tulsa, and the rolling landscape of Green Country. And there are even specialty rooms, like the billiard suite which has a full billiard table, and the hot tub suite, with windows open to the golf course for a beautiful view while you soak in the warm water and pamper yourself.

Another feature at the Hard Rock is the resort swimming pool, which opened last year. The pool, which is adults-only, features a Baja shelf that holds 20 in-pool lounge chairs, coupled with a 20-person hot tub. There are day beds, loungers, fire pits, a live entertainment area, a pool menu, and a full-service bar. The luxury cabanas, which guests can rent, offer seating for up to six adults, stocked refrigerator, radiant heater, barrel misting fan, television and USB charging capabilities. The family pool is located nearby, so children can enjoy themselves too.

Then there’s The Spa where massages, body treatments, manicures, pedicures, skincare and facial treatments provide you everything you need to recharge for the night ahead, or to decompress after the one you’ve just had. “One of the key features of The Spa is we have a Himalayan salt wall made out of salt bricks. It’s pretty neat,” says Madewell. “It’s something you don’t see at your everyday spa. You breathe in the negative ions from the salt as soon as you walk in.”

The Spa also offers steam showers and saunas in both men’s and women’s locker rooms. (Photo: Marc Rains)
The Spa also offers steam showers and saunas in both men’s and women’s locker rooms. (Photo: Marc Rains)

The Spa also offers steam showers and saunas in both men’s and women’s locker rooms. There’s even a men’s relaxation room, with zero gravity lounge chairs, TV, men’s publications — a big hit with guests.

“Our spa does an excellent job with the details,” says Madewell. “We provide chilled infused waters, grapes, and chocolates. The staff goes above and beyond, so that it’s more than just a treatment. It’s an experience.”

Despite its name, the Hard Rock doesn’t just offer rock music. The casino’s music venue, The Joint, features a wide variety of guests, with an emphasis on country music to satisfy Green Country’s large country fan base.

“Whether you like Prince and Guns N’ Roses or Don Williams, there’s something here for you,” says Madewell. “The memorabilia on display reflects that.” New additions to their collection of memorabilia include some items from Prince’s estate, such as his famous blue cloud guitar.

Of course, the Hard Rock doesn’t cater only to recreational guests. The resort is also a popular location for business meetings and conferences, offering 48,000-square-feet of meeting space, including The Joint, which can be opened up for corporate events as well.

The Sequoyah Ballroom is a favorite spot for weddings and large corporate events. Even the golf club can accommodate up to 100 people for banquets, and can offer cookouts on the veranda.

“I believe that we have the best meeting planner and best banquet staff in the city,” Madewell says. “They’re very experienced, and the volume of work that they do is mind-blowing. It’s amazing what they can do.”

When it comes to food, the Hard Rock doesn’t skimp. Their signature steakhouse, McGill’s, is located on the 19th floor, where guests can enjoy the beautiful scenic views from on high. There are several other restaurants too, including a food court and a coffee shop that serves Starbucks.

The Hard Rock’s mission comes down to caring about their guests, says Madewell. “How the property has evolved and grown — with three towers and expanding gaming floors and all the amenities — it all stems from one thing,” he says. “We keep an ear to what our guests are asking for. We listen. And that’s how it’s happening.”

LOCATOR
Hard Rock Hotel & Casino Tulsa
777 W. Cherokee St. | Catoosa
800-760-6700
hardrockcasinotulsa.com

The Spa
918-384-5981
Monday-Sunday: 10 a.m.-8 p.m.

February 2019 Cover